Privacy Policy
Bitetoo is committed to transparent data practices, ephemeral geolocation handling, and respecting your privacy.
Key Takeaways in Plain English
We never log or save your GPS coordinates. We do not sell your personal data. We only use information you voluntarily submit (like business listings or contact messages) to operate and maintain the Bitetoo directory.
1. Ephemeral Geolocation & Location Privacy
At Bitetoo, user location privacy is a fundamental architecture rule. We believe you should be able to discover great food near you without being tracked.
When you use the "Near Me" feature, your browser requests permission to access your GPS coordinates. These coordinates are used ephemerally in real-time to compute distance to nearby places.
We NEVER write your precise GPS coordinates (latitude/longitude) to web server logs, persistent databases, user tracking profiles, or browser cookies.
Explicit city or area URLs and manual dropdown selections ALWAYS take precedence over automatic background geolocation. You can browse any city or neighbourhood at any time without enabling location access.
2. Information We Collect
Discovery & Search Usage: Non-identifiable aggregated query terms (e.g. searching for "croissant in Islamabad") used solely to improve search autocomplete and indexing.
Business Submissions & Claims: When you submit a restaurant listing, we collect the submitter name, business email, contact phone number, address, and menu details provided for editorial verification.
Correction Reports: When you report an error on a listing, we collect your submitted issue description and optional contact email to verify and apply updates.
Direct Contact Messages: Name, email address, and message content sent via our contact form to respond to inquiries.
3. How We Use Information
To operate, maintain, and deliver our local food & drink directory across Pakistan.
To verify the authenticity of new business submissions and menu updates before publishing.
To detect, prevent, and respond to automated bots, security abuse, and spam.
To communicate with business owners regarding listing approvals or verification requests.
We do NOT sell, rent, or trade your personal information to third-party advertisers or data brokers.
4. Cookies & Local Storage
Essential Preferences: We use minimal browser Local Storage / cookies solely to remember your preferred city (e.g. "Islamabad") and recent search history for your convenience.
Session Security: For authenticated administrative editors and staff, secure HTTP-only cookies are used to maintain authenticated sessions.
No Invasive Trackers: We do not utilize invasive cross-site tracking pixels or third-party behavioral profiling cookies.
5. Data Security & Storage
All communications between your browser and Bitetoo are encrypted using modern HTTPS (TLS 1.3+).
Our backend databases enforce role-based access control, cryptographic password hashing (Argon2id/bcrypt), CSRF token validation, and automated rate limiting on submission endpoints.
6. Your Rights & Inquiries
You have the right to request access to, correction of, or deletion of personal information you have submitted through our platform.
If you are a restaurant owner and wish to update or remove your business listing, you can submit a correction report or contact our editorial team directly.
Questions about our Privacy Policy?
Our editorial and support team is happy to assist with any data privacy or listing inquiries.